FuzionTek :: Report :: Shipping Damage

Shipping Damage Report

A Shipping Damage Report can be submitted by completing the form below. This form is for customers or partners providing service on behalf of end-customers who have purchased FuzionTek products from an authorized partner. There requisite guidelines for filing a damage claim are as follows:

All damage must be reported within 72 hours of receiving the package.
DO NOT dispose of the original packaging; it is REQUIRED for Carrier review.
Photos of the damage are REQUIRED for proper processing.

After you report is submitted we will send a follow-up email with instructions on how to send us the photos. FuzionTek Technical Support will then review all of the details, determine if an exchange is indeed necessary and respond with an RMA number and instructions for returning the product. Absolutely no refunds will be given; only exchanges

If need to file a Discrepancy Report, please use our online Discrepancy Report form.

Personal Information

First Name*

Last Name*

Phone*

Email*

Company Information

Company*

City*

Title*

State/Province*

Address 1*

Zip

Address 2

Country*

Order Information

PO #*

Date Received*
(MM-DD-YYYY)

Shipping Damage Details

Have you Opened & Inspected the Product?* Yes No

Tracking #*

Scope*

Model # (M/N) - 1*

Serial # (S/N) - 1*

Model # (M/N) - 2

Serial # (S/N) - 2

Model # (M/N) - 3

Serial # (S/N) - 3

Model # (M/N) - 4

Serial # (S/N) - 4

If more than 4 units; please indicate such in the description below and we will follow-up for further details.

Description*

* Denotes Required Field



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